Refund Policy

At Wits & Weights Nutrition Coaching, we are committed to providing the highest level of service to help you achieve your health and fitness goals. Due to the nature of personalized coaching services, we do not offer refunds on coaching packages, subscriptions, or single sessions once they have been purchased.

Refunds may be considered under the following exceptional circumstances:

1. Unforeseen health issues: If a significant, documented medical condition prevents you from continuing coaching services, a partial refund may be considered for unused sessions.

2. Failure to deliver services: If Wits & Weights fails to provide the agreed-upon coaching services for reasons unrelated to client actions, a prorated refund for unused sessions may be considered.

Please contact us to discuss any refund requests.

Cancellation Policy

Our coaching services are designed with your success in mind. To provide you with flexibility while maintaining accountability, we offer the following cancellation policy:

1. One-on-One Coaching Packages:

   • Coaching packages are non-refundable once payment has been processed.

   • You may cancel future coaching sessions with 48 hours' notice before your next scheduled session. Failure to provide 48 hours’ notice will result in forfeiture of that session.

   • If you need to reschedule, we will do our best to accommodate your request based on availability, provided the request is made at least 48 hours in advance.

2. Group Coaching and Subscriptions:

   • Subscriptions to group coaching programs may be canceled at any time by sending us an email, but the cancellation will apply to the next billing cycle. No refunds will be provided for the current cycle.

   • For prepaid group coaching services, no partial refunds will be issued for cancellations after the program start date.

By purchasing any of our services, you agree to this Refund and Cancellation Policy. If you have any questions, please contact us.